Your data protection rights explained
accavtushe is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we handle your personal data and your rights under these regulations.
For the purposes of the UK GDPR, accavtushe acts as the data controller for personal information collected through our website and services. This means we determine how and why your personal data is processed.
Contact details:
Email: [email protected]
Address: 14 Heritage Lane, London, WC1A 2RP, United Kingdom
We process personal data only when we have a valid legal basis to do so. The lawful bases we rely upon include:
We process certain data because it is necessary for the performance of a contract with you, such as when you book one of our historical experiences. Without this information, we would be unable to provide our services.
We may process data based on our legitimate business interests, provided these interests do not override your fundamental rights. Examples include:
Where you have provided consent, we may process your data for specific purposes such as sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
We may process data to comply with legal requirements, such as maintaining financial records or responding to lawful requests from authorities.
The UK GDPR provides you with specific rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will respond to your request within one month and provide the information free of charge, unless the request is manifestly unfounded or excessive.
If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond within one month.
Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances, including:
You may request that we limit the processing of your personal data in certain situations, such as when you contest the accuracy of the data or when processing is unlawful but you oppose erasure.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will cease processing your data for that purpose immediately.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal or similarly significant effects. We do not currently use automated decision-making in relation to our customers.
To exercise any of your rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to all valid requests within one month, though this period may be extended by two further months for complex requests.
Where processing is likely to result in a high risk to the rights and freedoms of individuals, we conduct Data Protection Impact Assessments to identify and mitigate risks.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
If we transfer personal data outside the United Kingdom, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner, to protect your data.
If you are dissatisfied with how we have handled your personal data or responded to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
We may update this GDPR information page periodically to reflect changes in our data processing practices or applicable law. We encourage you to review this page regularly.